Straight answers about how Sendehm works, what it costs, and who you're sending to.
All prices in CAD. Coverage is by city and expanding.
Pay-as-you-go, no subscription, no contract. A small per-contact rate plus a base fee that tapers to nothing on larger campaigns. You only pay when you actually send. Use the estimator to see the exact cost for any city before you commit.
Your account, your listings, every template, and building and previewing campaigns are all free. You're only charged when you schedule a real send.
You're charged at the moment you confirm a campaign, using the card you enter at the payment step. The charge is based on the actual number of deliverable, verified contacts in the city you chose (minus anyone suppressed), never the city's total population.
No. Sendehm is entirely pay-as-you-go.
Upload your listing, build the email in the block editor (start from a template or your own), choose the city audience, reserve a send slot, then confirm. Nothing goes out until you approve it.
Yes. Every campaign requires your explicit confirmation before it's scheduled. Nothing is ever sent automatically.
At most one campaign per contact per day per city, enforced automatically when you reserve a slot.
Each campaign is sent from your name at a Sendehm address (for example, jane.doe@listings.sendehm.com) so agents see it as coming from you personally, not from a marketing service. When an interested agent replies, that reply lands directly in your inbox. No shared inbox, no forwarding lag.
Active, licensed real estate agents. Inactive addresses and hard bounces are removed before every send, so you're never charged for a contact your email can't reach. The count shown at checkout is the deliverable count: what you pay for is what gets delivered.
No. You see the city, the verified contact count, and the exact cost before you commit, never individual names or email addresses.
Coverage is by city and is expanding. Check the Cities page to see what's live and the current count for each.
Yes. Beyond individual cities, you can target Regions (groups of nearby cities) and Markets (broader metro areas). Each option shows the total verified agent count and exact cost before you commit. Targeting a Region or Market reaches all the cities in the group in one send.
Completely. Start from any template and change any block (copy, photos, layout) in the editor, or build your own and save it as a reusable template.
Add your listing photos and set the framing and focal point so each one fits the layout cleanly across email clients.
Yes. You can cancel a scheduled campaign yourself before it goes out.
Cancel before the send starts and you get a full refund or account credit, depending on how close to send time you cancel. Once a send is underway it can't be refunded. See the refund page for the exact window.
Credits sit on your account and are applied automatically to your next campaign charge.
Major credit and debit cards, processed securely by Stripe. You can save your card for future campaigns or enter a new one each time. Either way, your card details are handled by Stripe and never stored on Sendehm's own servers.
Still have a question? Email support@sendehm.com.